EN 🇬🇧 💬 Service Book appointment
Workshop · service & repair
Workshop · service & repair

Our bike workshop.

Professional race service, tested worldwide under extreme conditions. Fast, reliable – and for all brands, no matter where you bought your bike.

Book a service appointmentWhatsApp
Direct & instant service

Don't lose any unnecessary time.

With us you get direct service from authorized mechanics for Fox and RockShox. Fork and shock service within 3 days – so you don't have to go without your bike for weeks. On-the-spot appointments during your visit are possible.

  • Express & Instant Service, also worth the longer trip
  • Race service from pro sport
  • Suspension components & hydraulics: fast service within 48 hours
  • Assembly of mail-order bikes (Canyon, Radon, Rose – service partner)
Book a service appointment
Direct & instant service – BrandauBikes
Express & Instant Service – BrandauBikes Schönaich
No appointment needed

Express & Instant Service

Small jobs that don't need parts are done on the spot, bigger ones with parts on request – without a second trip to drop off and pick up. You wait a short while and ride straight on.

Book a service appointment
All-round service & inspection – BrandauBikes Schönaich
For every bike

All-round service & inspection

Chain not shifting any more? The full service for everyday, trekking, touring & E-Bikes: wear, gears, brakes & bearings. Simply drop it off and pick it up ready to ride.

Book a service appointment
Suspension & race support – BrandauBikes Schönaich
Pro sport

Suspension & race support

Fork & shock service plus race support straight from pro racing – in-house, fast and for all brands, whether it's your everyday bike or a race machine.

To the suspension

This is how your workshop visit works

  1. 1Book an appointment online – or simply bring your bike by
  2. 2Immediate on-site appointment possible, otherwise simply drop it off
  3. 3We wrench – everything in-house, including fork, shock & suspension components
  4. 4A short wait instead of weeks – often done within hours
  5. 5Pick it up ready to ride – done properly
Everything in-house

At our place, the race mechanic does the wrenching.

Marco Brandau, exclusive mechanic to Olympian Elisabeth Brandau, takes care of your bike – with racing experience and Fox/RockShox certification. Suspension, springs and hydraulics are our in-house ourselves, which many bike shops have to send out to third parties.

  • Everything in-house – including fork & shock
  • Authorized for Fox & RockShox
  • Race service from pro sport
  • For all brands, no matter where you bought them
Book a service appointment
Everything in-house – BrandauBikes
Authorized & certified for
Fox – partner of BrandauBikesRockShox – partner of BrandauBikesSR Suntour – partner of BrandauBikesMagura – a BrandauBikes partnerShimano – partner of BrandauBikesSRAM – partner of BrandauBikesReverse – partner of BrandauBikesRenérosa – partner of BrandauBikes
In a hurry?

Grab an immediate appointment.

Book your same-day service early – with precise details about the damage or the repair you need, we're well prepared and your bike is often ready to ride again in 30 minutes to a few hours.

Book a service appointment
Frequently asked questions

Frequently asked questions about the workshop & bike service

Do you also service everyday, trekking and E-Bikes – or only racing and sports bikes?
Both. We come from pro racing, but we service the whole family's everyday, city, trekking and E-Bike just the same. Whether a budget bike from the discounter, a kids' bike, a pedelec or high-end carbon – every bike gets the same careful service from us. You don't have to be an athlete.
Do I have to have my bike serviced where I bought it?
No. We service all brands – no matter where you bought your bike (including online retailers like Canyon, Radon or Rose). You're not tied to any dealer.
How often should a bike be serviced?
As a rule of thumb: a basic check or inspection once a year, or rather every 6 months for frequent riders and E-Bikes. We check the chain and wearing parts continuously; the fork and shock need a service every 125–200 hours depending on use. After winter or before a longer ride, a look is always worthwhile.
What should I keep an eye on myself between services?
On four things: Tyre pressure (check regularly), Brakes (bite point & pad thickness), Chain (clean and oiled, don't let it „stretch“) and unusual Noises. Caring for your chain in time saves expensive knock-on damage to cassette and chainrings. When in doubt: better to drop by once than to keep riding.
What does a bike service cost?
That depends on the bike and the effort involved. Small things like a tyre or tube we do in minutes with our express service. For services and bigger repairs you'll get a transparent estimate up front – no surprises on the invoice. Just send us a WhatsApp with a few photos.
How long does a service take – will I have to go without my bike for weeks?
No. That's exactly what sets us apart: many jobs we do straight away or within a few hours, and suspension service usually in 2–3 days at most. If you live further away, you can drop off your bike and pick it up later – or after your holiday – at your leisure.
Do you service suspension forks, shocks and hydraulics yourselves?
Yes – completely in-house. Marco is an authorized mechanic for Fox and RockShox. While many shops send suspension and hydraulics out to third parties (weeks of waiting), we do the work ourselves – faster and with racing experience. More on this on the Suspension page.
Can I drop by without an appointment?
For small jobs (tyres, tubes, quick adjustments) feel free to drop by spontaneously for our Express Service. For bigger repairs and inspections it's best to book an appointment online – that way enough time is set aside and your bike is ready quickly.
Is a repair still worth it, or is it better to buy a new bike?
We advise you honestly – with no pressure to buy. Often a well-maintained bike runs like new again after a service and a repair clearly pays off. Sometimes a new bike makes more sense. If a new bike is the right choice, we'll advise you on the differences between models, components and sizes – see Bikes & advice.